Job Description
Responsible for ensuring that all customers scan their Skyway boarding tickets at the turnstile before boarding. Assist customers in safely boarding and disembarking the Skyway gondolas at the station or platform.
Specific Duties and Responsibilities
- Ensure all customers scan their Skyway boarding tickets at the turnstile before being allowed to board.
- Assist customers during boarding and disembarking from the gondola, including the elderly and individuals with disabilities.
- Provide accurate information and handle customer inquiries courteously and professionally.
- Report any incidents, accidents, or customer complaints immediately to the Supervisor or the Executive on duty.
- Maintain a clean, safe, and organized work area at all times.
- Assist in implementing contingency plans during emergency Skyway stoppages caused by technical issues, high wind speeds, or other unforeseen circumstances.
- Help mana...