Job Description
Mercier Consultancy is thrilled to offer an exciting opportunity for a Slovak Speaking Customer Service Representative for our Client's Consumer Electronics Brand based in Greece. In this vital role, you will provide exceptional support to our Slovak-speaking customers, assisting them with inquiries related to a wide range of consumer electronic products.
Your fluency in Slovak will be essential in helping clients navigate product features, troubleshoot issues, and understand warranty and repair processes. You will play a key role in ensuring customer satisfaction and loyalty through effective communication and service excellence.
Responsibilities
- Deliver high-quality customer service in Slovak via phone, email, and chat regarding consumer electronics queries
- Assist customers with product information, order status, and troubleshooting technical issues
- Handle product returns, exchanges, and warranty claims efficiently
- Document cust...