Job Description
Mercier Consultancy is seeking a highly motivated Slovak Speaking Customer Service Representative for our Client, a leading Cybersecurity Company based in Greece. In this important role, you will be the first point of contact for our Slovak-speaking clients, providing them with exceptional support for their cybersecurity needs and inquiries.
Your fluency in Slovak will be instrumental in assisting customers with questions about services, troubleshooting issues, and ensuring they feel secure and supported in their online activities. You will play a critical role in enhancing customer satisfaction and fostering trust in our cybersecurity solutions.
Responsibilities
- Provide exceptional customer service in Slovak via phone, email, and chat regarding cybersecurity inquiries
- Assist customers with service information, troubleshooting issues, and account management
- Resolve customer complaints and inquiries promptly and professionally
- Docu...