Job Description
Mercier Consultancy is excited to offer a fantastic opportunity for a Slovak Speaking Customer Service Representative to join our Client, a leading Digital Wallet Provider, based in Greece. In this vital role, you will provide exceptional support to our Slovak-speaking customers as they navigate using our digital wallet solutions.
Your fluency in Slovak will be critical as you assist clients with inquiries about account setup, transaction issues, and the overall functionalities of the digital wallet. By delivering high-quality customer service, you will play a key role in ensuring customer satisfaction and fostering trust in our digital financial services.
Responsibilities
- Deliver exceptional customer service in Slovak through phone, email, and chat regarding digital wallet inquiries
- Assist customers with account-related questions, transaction processing, and troubleshooting
- Effectively resolve customer complaints and inquiries in a profes...