Job Description
Mercier Consultancy is excited to offer an opportunity for a Slovak Speaking Customer Service Representative for our Client's Property Management Company. In this critical role, you will provide exceptional support to our Slovak-speaking clients, assisting them with inquiries related to property management services and real estate solutions.
Your fluency in Slovak will be essential for effectively addressing customer questions, helping tenants and property owners with concerns, and guiding them through various property management processes.
Responsibilities
- Deliver outstanding customer service in Slovak through phone, email, and chat regarding property management inquiries
- Assist clients with questions about property listings, leasing agreements, and maintenance requests
- Resolve issues and complaints in a timely and professional manner
- Document all customer interactions thoroughly in our CRM system
- Collaborate with proper...