Job Description
Mercier Consultancy is pleased to announce an exciting opportunity for a Slovak-Speaking Customer Support Representative in our Mobile Banking Services Department located in Athens! In this vital role, you will be the primary contact for our Slovak-speaking clients, assisting them with inquiries related to mobile banking services and ensuring a seamless user experience.
If you have a passion for finance and technology, along with a drive to provide exceptional customer service, we would love to see you join our team! This position offers a dynamic and supportive environment where your contributions will make a significant impact.
Responsibilities
- Provide high-quality customer support in Slovak via phone, email, and chat
- Assist clients with inquiries about mobile banking features, transactions, and account management
- Document all customer interactions and resolutions accurately in our CRM system
- Collaborate with team members and te...