Job Description
Mercier Consultancy is thrilled to announce an opening for a Slovak-Speaking Customer Support Representative in our Ride-Sharing App Department located in Greece! In this key role, you will be the friendly voice assisting our Slovak-speaking customers as they utilize our innovative ride-sharing platform. Your support will play a crucial role in ensuring a seamless experience for both riders and drivers.
This position is perfect for those passionate about technology and customer service, who enjoy working in a dynamic environment. If you are eager to help customers navigate our app effectively while making a positive impact, we would love to hear from you!
Responsibilities
- Provide customer support in Slovak through phone, email, and chat
- Assist riders and drivers with inquiries and issues related to the ride-sharing app
- Document and track customer interactions accurately in our support system
- Collaborate with internal teams to reso...