Job Description
Mercier Consultancy MD invites talented Slovak Speaking Support Specialists to join our team in Sofia, Bulgaria, with fully paid relocation! This is an excellent opportunity to leverage your language skills while working in a vibrant and growing environment. You will provide dedicated support to Slovak-speaking customers, ensuring their needs are met with efficiency and a high level of professionalism.
Your Role
As a Slovak Speaking Support Specialist, you will manage customer inquiries across multiple channels, delivering outstanding service and resolving issues promptly. Your communication skills and problem-solving capabilities will be key drivers in enhancing customer satisfaction.
Key Responsibilities
- Respond promptly to customer inquiries in Slovak via phone, chat, and email.
- Provide accurate information and troubleshoot issues related to products or services.
- Document interactions clearly and maintain detailed record...