Job Description
Are you fluent in Slovenian and English and looking for a full-time role where you can use your language skills every day?
We're recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You'll be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly.
This is a hybrid role based in Belfast, with 2 days in the office and 3 days working from home.
What you'll be doing
You'll support customers with a range of everyday enquiries, including:
* Missing orders
* Payment queries
* Product availability
* Order amendments
* Cancellations
* General customer questions via social media and email
You'll need to be patient, helpful, and professional, and able to write clear, friendly responses.
We're recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You'll be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly.
This is a hybrid role based in Belfast, with 2 days in the office and 3 days working from home.
What you'll be doing
You'll support customers with a range of everyday enquiries, including:
* Missing orders
* Payment queries
* Product availability
* Order amendments
* Cancellations
* General customer questions via social media and email
You'll need to be patient, helpful, and professional, and able to write clear, friendly responses.