Job Description
Mercier Consultancy is thrilled to announce an opening for a Slovenian-Speaking Customer Support Representative in our Automotive Insurance & Claims Department! In this essential role, you will provide support to our Slovenian-speaking clients, assisting them with inquiries related to automotive insurance policies and claims processing. Your expertise and language skills will be crucial in ensuring a positive customer experience during potentially stressful situations.
If you are passionate about customer service and have an interest in the automotive insurance industry, we invite you to join our dynamic team to help clients navigate their insurance needs effectively!
Responsibilities
- Assist customers in Slovenian via phone, email, and chat with inquiries related to automotive insurance
- Guide clients through the claims process, providing clear and accurate information
- Document all customer interactions and resolutions in our support sy...