Job Description
We are looking for a Slovenian-speaking Customer Support Specialist to join our Booking Services team in Barcelona. If you are empathetic, a strong communicator, and enjoy solving problems in a multicultural environment, this opportunity could be ideal for you.
What You’ll Do
Support international travellers and accommodation partners via phone and email.Understand customer needs and provide clear, accurate, solution‑oriented assistance.Handle inquiries related to services, payments, and technical issues.Mediate between guests and suppliers to ensure smooth communication and positive outcomes.Follow internal procedures and maintain high service standards in every interaction.Requirements
What You Bring
Slovenian C2 and advanced English.Excellent written and verbal communication skills.Comfortable using Office 365, CRM systems, and digital tools.Strong p...