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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Provide exceptional customer service and support to retail clients via phone, email, and chat.
- Assist customers with inquiries, product information, and issue resolution.
- Collaborate with team members to enhance customer experience and streamline processes.
- Maintain accurate records of customer interactions and transactions in the system.
- Participate in training sessions to improve product knowledge and service skills.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Less than 1 year of experience in customer service or related fields
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Proficiency in English language communication
- Skills and Competencies: Familiarity with call center operations
- Qualities and Traits: Strong problem-s...