Job Description
This job is with E.ON UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
As a Credit Specialist, you'll be part of our SME credit operations family and have the most important job - wowing our customers. You'll work with our business customers, owning the customer experience end to end and consistently deliver exceptional service, taking full responsibility for your customer's journey.Here's a taste of what you'll be doing
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Talk to our business customers about their debt, problem-solving to provide affordable solutions to help reduce their debt and collect payment
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Become an expert in collections and support customers with everything from billing to meter exchanges to achieve a positive outcome for the customer and the payment of their bill
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Provide exceptional customer service over the phone and v...