Job Description
Job Title : SME- Telesales
Location : Powai, Truemeds
Key Responsibilities
- Lead, manage, and motivate a team of 40–50 telesales executives to consistently achieve sales targets.
- Drive daily, weekly, and monthly sales performance and ensure target accomplishment.
- Monitor individual and team productivity, providing regular feedback and performance coaching.
- Train and mentor team members on sales techniques, product knowledge, objection handling, and customer engagement.
- Provide real-time on-floor support and guidance to improve conversion rates and sales closures.
- Assign and distribute daily leads to agents and ensure timely follow-up.
- Track key performance metrics and prepare performance reports as required.
- Maintain high levels of team discipline, motivation, and adherence to company processes.
- About 80% team management and operatio...