SOC Analyst L1

Responsibilities: - 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook. 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert. 24 x 7 manage problems till closure which include: Ensure that Service Level Agreements are met. Liaising with customers with regards to information security incidents Provision and performance of remedial actions to enhance customers' network security posture
Requirements: Fresh graduate/1 year working experience in IT Infrastructure Operation and/or Support. Willing to work with 24/7 shift pattern that includes weekend work. Sound fundamental knowledge on Internet technologies, such as TCP/IP,
SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.). Understanding of firewalls, e...