Job Description
Role Overview
We are looking for a creative and proactive Social Media & Community Associate to bridge the gap between our online presence and physical retail operations. You won’t just be posting content; you will be the “voice” of our brand across social platforms and the “host” of our thriving WhatsApp communities, ensuring our customers feel heard and supported whether they are online or in-store.
Key Responsibilities- Social Media Management
- Plan and execute a content calendar for Instagram, Facebook, and TikTok.
- Create engaging “boots-on-the-ground” content (short‑form videos, photos) featuring our retail products.
- Monitor trends to keep our brand relevant in the local market.
- WhatsApp Community & Engagement
- Manage and grow our exclusive WhatsApp broadcast groups/communities.
- Respond promptly to customer inquiries, providing product recommendations and stock updates.
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