Job Description
Job Title: Social Media & Community Associate (Retail & Digital) Role Overview
We are looking for a creative and proactive Social Media & Community Associate to bridge the gap between our online presence and physical retail operations. You won’t just be posting content; you will be the voice of our brand across social platforms and the host of our thriving WhatsApp communities, ensuring our customers feel heard and supported whether they are online or in-store.
Key Responsibilities 1. Social Media Management- Plan and execute a content calendar for Instagram, Facebook, and TikTok.
- Create engaging boots-on-the-ground content (short‑form videos, photos) featuring our retail products.
- Monitor trends to keep our brand relevant in the local market.
- Manage and grow our exclusive WhatsApp broadcast groups/communities.
- Respond promptly to customer inqui...