💼 Full-Time Position

Social Media Support – Mandarin

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Velenosi&Meredith
📍 Shah Alam, Selangor, Malaysia
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Location
Shah Alam, Malaysia
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Posted
June 09, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Social Media Support (Non-Voice Customer Service) – Mandarin | KL (Kelana Jaya)
RM4200 + RM300 Language Allowance | Night Shift (9pm–6am / 12am–9am) | Onsite – Kelana Centre Point | Start Date: 30 April 2026

We are hiring a Mandarin-speaking Social Media Support Executive for a non-voice customer service role based in Kelana Jaya, Petaling Jaya.

This role focuses on chat and email-based customer support, handling inquiries and resolving issues through written communication channels only.

Key Responsibilities:

  • Handle customer inquiries via chat and email (non-voice support)

  • Provide accurate information on products, services, and policies

  • Resolve customer issues and escalate complex cases when needed