Job Description
Job Description:
- Respond to and manage all violence-related inquiries handled through helpline.
- Communicate with callers to evaluate the severity of their situations and identify immediate needs.
- Collect and cross reference critical case information from diverse sources, such as educational institutions, relatives, and government records.
- Perform comprehensive risk and safety assessments for every incoming case.
- Establish appropriate response times and direct cases to the correct support systems.
- Liaise with and connect relevant agencies to facilitate seamless, warm transfers of cases for uninterrupted care.
- Collaborate with key family members to ensure effective engagement and partnership with support agencies.
- Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s)
- Registered or eligible for registration...