Job Description
**MANTECH** seeks a motivated, career and customer-oriented **Software Application Support Engineer** to join our technical support team in **Chantilly, VA** .
In this role, you will be the dedicated technical expert for our custom software applications. Your primary focus will be assisting enterprise clients and internal users with complex software configurations, application errors, data inquiries, and integration workflows.
**Responsibilities include but are not limited to:**
+ Diagnose, isolate, and resolve complex application errors, workflow interruptions, and software anomalies reported by users.
+ Write basic to intermediate database queries to verify data integrity, investigate user-reported discrepancies, and troubleshoot reporting issues.
+ Review and analyze API payloads, webhooks, and third-party integration logs to identify where data exchanges are failing.
+ Own technical issues from initial report through to resolution by document...
In this role, you will be the dedicated technical expert for our custom software applications. Your primary focus will be assisting enterprise clients and internal users with complex software configurations, application errors, data inquiries, and integration workflows.
**Responsibilities include but are not limited to:**
+ Diagnose, isolate, and resolve complex application errors, workflow interruptions, and software anomalies reported by users.
+ Write basic to intermediate database queries to verify data integrity, investigate user-reported discrepancies, and troubleshoot reporting issues.
+ Review and analyze API payloads, webhooks, and third-party integration logs to identify where data exchanges are failing.
+ Own technical issues from initial report through to resolution by document...