💼 Full-Time Position

Software Engineer (Web SDK Support)

🏢
M800
📍 Hong Kong, Kowloon, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 03, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities


  • Customer support --- take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely manner

  • Analyze problems and identify solutions to customer issues

  • Provide accurate response to customers in a timely manner

  • Provide demo applications and code examples

  • Ongoing enhancement and support of the web SDK demo application

  • Document solutions in the form of knowledge base, white papers & examples

    • Requirements

  • BS in Computer Science, engineering or relevant prior work experience

  • Experience in developing website and web-based applications

  • Experience with technologies: NodeJs, Babel, SASS, Gulp, Webpack, Mocha

  • Good troubleshooting and analytical skills.

  • Experience with web troubleshooting tools such as Chrome Developer Tools is a plus

  • Good customer communication skill

    • ...