Job Description
Cigna-Evernorth Services Inc. seeks a Software Engineering Senior Advisor for the Morris Plains, NJ location to support over 30 applications, focusing on Consumer Driven Healthcare (CDH) and Mainframe Services (MFS).
Responsibilities:
• Identify and resolve problems faced in various online applications that serve Cigna’s online and web based platforms.
• Work on multiple high critical incident tickets to resolve issues.
• Provide support to all MML calls and resolve MML tickets.
• Work on critical CDH and MFS issues to open a MML line to triage and solve issues.
• Analyze production tickets and support application maintenance, enhancements, and bug fixes.
• Provide code analysis, business friendly explanations for requests and incidents, and resolve production critical incidents using a deep understanding of application architecture.
• Provide functional and technical knowledge of the applications.
• Hybri...
Responsibilities:
• Identify and resolve problems faced in various online applications that serve Cigna’s online and web based platforms.
• Work on multiple high critical incident tickets to resolve issues.
• Provide support to all MML calls and resolve MML tickets.
• Work on critical CDH and MFS issues to open a MML line to triage and solve issues.
• Analyze production tickets and support application maintenance, enhancements, and bug fixes.
• Provide code analysis, business friendly explanations for requests and incidents, and resolve production critical incidents using a deep understanding of application architecture.
• Provide functional and technical knowledge of the applications.
• Hybri...