Job Description
Your role
Role focused on software solution support , data-driven service deployment , and project collaboration for Customer Center clients.
Key Responsibilities
- Support and retain customers under software contracts (TechCover).
- Contribute to service contract development for installed solutions.
- Proactively deploy Data Driven Services and Smart Integrated Assembly (SIA).
- Work with sales to define service support offers.
- Validate compatibility between Atlas Copco systems and tightening technologies.
- Integrate local developments with Atlas Copco tools.
- Manage requests and reporting via QCM and Spirit.
Project & Commissioning Phase
- Assess IT/SW scope and costs.
- Install, configure, and validate solutions.
- Handle change requests, testing, and customer training.
- Support during pilot and production integration ...