Job Description
Position Summary
As the primary point of contact for most customers, the O&M Administrator plays a critical role in our customer experience and setting the stage for continued service. This role coordinates service activities, managing customer support request, and ensuring efficient execution of warranty and repair processes. This position helps maximize technician productivity, supports revenue generation through service opportunities, and ensures a high level of customer satisfaction.
Who This role is for:
This role is a great fit for someone with inbound call center experience in industries like telecommunications, cable/internet, insurance, utilities, or automotive sales. If you’ve worked in a structured environment taking inbound calls, scheduling customers, and using CRM systems, you likely already have some of the core skills needed to succeed here. Solar experience is a huge plus, but training is provided for the right candidate. This role ...