Job Description
The Solutions Consultant drives the successful adoption and optimization of AVEVA’s industrial software solutions by delivering expert technical support, implementation, and training to clients and system integrators. The role focuses on diagnosing and resolving complex technical issues, managing customer expectations, and identifying operational risks to ensure minimal disruption to client processes. By leading on-site and remote support, providing tailored training, and contributing to knowledge base development and marketing initiatives, the Solutions Consultant enhances client outcomes and strengthens AVEVA’s position as a leader in industrial automation and digital transformation.
What you'll do:
- Telephonic Support on AVEVA Product Range
- Diagnose software configuration problems, integration challenges, or performance bottlenecks in real-time, often under time-sensitive conditions.
- Guide customers through upda...