Job Description
JOB DESCRIPTION
The Solutions Consultant/Analyst will support both Sales team and Customers by providing deep dive technical consulting during the pre-selling stage with focus on Network and Security Core Solutions.
PRINCIPAL ROLES and RESPONSIBILITIES
- Provide pre-sales support assistance to the Customer and Sales Teams on assigned product categories within defined service levels (Core Products).
- Proactively develops and exhibits proficient use of resources, systems and communication skills in order to consistently deliver a quality customer experience.
- Uses knowledge to inform and educate customers to further assist the sales process
- Demonstrates time management skills to effectively accomplish assigned tasks.
- Provide technical support to field sales teams during the sales process. Accountable for the technical validity and interoperability of the solution and the direct relationship with the customers’ stra...