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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
What You Will Be Doing
- Serves as the primary technical point of contact for enterprise level clients of our GlobalLink suite of products
- Coordinates installations, configurations and upgrades of new and existing technology products
- Gathers client requirements in order to craft and document technology solutions
- Executes technology solution all the way through development, testing, QA and launch
- Assists clients to “language enable” their content management systems
- Serves as point of escalation for any client support issues
- Coordinates tasks between client and language services teams
- Assists Product Management by communicating client requirements that need to become new features and bugs that need to be addressed
- Ensure client launch deadlines are met, and that proper risk analysis is performed
- Manage multiple clients at different stages of the implementation cycle in ...