Job Description
Overview
Solutions Engineering works closely with Customer Success and is responsible for understanding, representing and delivering outstanding customer services to standard clients. This is achieved by consulting on 1PD strategy, platform usage and partnerships. The team provides feedback to the business on core requirements and opportunities identified, with the aim to collaborate across internal departments for renewals, platform challenges, upselling, case studies, and legal queries to maintain service for clients. In this role, you will be a key technical resource and advisor across InfoSum's product suite for prospective customers in the UK. You will contribute to sales presentations, provide product demonstrations, model workflows, design solutions, and ensure our customers fully grasp the value and benefits of the InfoSum platform. At the deal close stage, you will partner with our Client Success and Sales teams to turn these solutions into reality, provide deta...