Job Description
We're looking for a highly technical Solutions Engineer to help mobile and web developers build better user experiences. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing.
What You’ll Do
- Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience
- Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand
- Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives
- Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or driv...