Job Description
As Spa Guest Service Agent, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include:
• Greet guests on arrival at the Spa and conduct check-in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
• Ascertain guest satisfaction, ensure that all guest billing procedures are handled correctly and bid guest farewell.
• Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences are implemented whenever possible.
• Liaise with Spa housekeeping team to ensure that rooms are serviced according to guests’ preferences and requirements and that vacant rooms are c...
My duties and responsibilities will include:
• Greet guests on arrival at the Spa and conduct check-in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
• Ascertain guest satisfaction, ensure that all guest billing procedures are handled correctly and bid guest farewell.
• Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences are implemented whenever possible.
• Liaise with Spa housekeeping team to ensure that rooms are serviced according to guests’ preferences and requirements and that vacant rooms are c...