Job Description
As the manager of the spa he/she would play a very important role in the day to day operations of the Spa. Should strive to maintain and motivate the entire Spa team and also able to create a culture of care and service excellence among employees.
Able to develop and implement Spa operational goals policies and procedures. Additionally responsible for leading the efficient and effective Spa operations including short and long-term strategic planning.
Spa Manager Duties and Responsibilities
- Always demonstrate sincere customer focus and true appreciation for the guest experience.
- Develop and maintain adequate professional product program.
- Ensure all dealings with guests at the spa area to meet or exceed the lodge operating standards.
- Ensure all areas of the Spa are kept clean and well maintained at all times.
- Ensure the guest experience is relaxing and in accordance with the lodges standards.
- Ensure t...