Job Description
Spa Manager
Location: Glenmarie
Employment Type: Full-Time
Role Overview
The Spa Manager is responsible for the overall leadership and performance of the spa. This role combines operational excellence, people leadership, guest experience management, and strong commercial acumen.
The successful candidate will act as both a strategic leader and hands-on operator, ensuring the spa runs efficiently while consistently exceeding guest expectations.
Key Responsibilities
1. Operations & Service Excellence
Oversee day-to-day spa operations, ensuring smooth scheduling, optimal room utilization, and efficient therapist deployment
Develop, implement, and continuously improve Standard Operating Procedures (SOPs) for all treatments and guest touchpoints