💼 Full-Time Position

Spa Receptionist

🏢
Alexander House Hotel & Utopia Spa
📍 Crawley, England, United Kingdom
📍
Location
Crawley, United Kingdom
📅
Posted
June 13, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Role

We are seeking a Spa Receptionist to work with our small, dedicated team to ensure from welcome to departure our Spa guests, members and residents have a relaxing enjoyable experience at our Utopia Spa.


MAIN DUTIES

  • Welcoming guests, residents and members to the Utopia Spa

  • Handling telephone enquiries

  • Taking individual treatment bookings

  • Showing guests around the facilities on arrival

  • Liaising with food and beverage departments for guests lunch/tea orders

  • Liaising with therapists and the Spa Manager with reference to clients schedules and last minute booking changes

  • Compiling bills for Spa Guests before departure

  • Computer and manual completion of administration duties

  • Completing the daily balancing/banking for the spa ready for the accounts team

  • Adherence to Mystery Guest Standards criteria throughout the working day