Job Description
Key Responsibilities:
Welcome guests with warmth, professionalism, and genuine hospitality.
Handle reservations, spa bookings, and scheduling efficiently.
Provide detailed information about spa treatments, services, and promotions.
Ensure smooth coordination between therapists and guests.
Handle billing, payments, and accurate posting of charges.
Maintain a calm, serene, and professional spa environment at all times.
Address guest requests, feedback, and concerns with efficiency and discretion.
Requirements:
Previous experience as a Spa Receptionist in a 5-star luxury hotel/resort is mandatory.
Supervise and train therapists; manage schedules and daily operations
Strong knowledge of spa treatments and wellness services.
Excellent communication and guest service ...