Job Description
Glenmarie, Selangor
Salary: RM2,300 - RM3,000
Job Overview
We are looking for a professional and well-presented Luxury Spa Receptionist to be the first point of contact for guests. This role focuses on delivering exceptional customer service, managing appointments, and ensuring smooth front-of-house operations in a premium spa environment.
Key Responsibilities
Guest Experience & Reception Duties
- Welcome guests warmly and professionally
- Ensure smooth check-in and check-out processes
- Maintain a clean, organized, and welcoming reception area
- Provide attentive and personalized customer service
Appointment Management
- Manage bookings and schedules accurately
- Coordinate appointments with therapists
- Recommend suitable treatments, packages, and promotions
Communication & Customer Service
- Answer phone calls, WhatsA...