Job Description
Job Overview
Provide professional spa treatments, ensuring client satisfaction through excellent customer service, product knowledge, and adherence to safety protocols. Perform massage, facial, and body treatments with proficiency in Deep Tissue, Hot Stone, Swedish, Thai, and Ayurvedic techniques, and support retail sales and guest consultation.
Key Responsibilities
- Deliver personalized massage, skincare, and body treatments, maintaining hygiene and safety standards.
- Conduct client consultations, assess guest needs, and recommend suitable services.
- Manage reservations, confirm appointments, and support front‑desk operations.
- Collaborate with team members to ensure smooth service delivery and uphold spa standards.
- Stay updated on spa trends, new treatments, and product knowledge.
- Promote and upsell spa services while maintaining a professional appearance and communication.