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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Provide exceptional customer service to Spanish-speaking clients.
- Handle inquiries and resolve issues via phone, email, and chat.
- Assist with product information and order processing.
- Maintain knowledge of company products and services.
- Document interactions and escalation issues as necessary.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 5–8 years.
- Skills and Competencies: Proficient in Spanish and English; excellent communication skills.
- Responsibilities and Duties: Strong problem-solving abilities; ability to work independently and in a team environment.
- Working Conditions: Fast-paced office environment; flexibility in working hours may be required.
- Qualities and Traits: Patient, empathetic, and customer-focused attitude.