Job Description
Mercier Consultancy is seeking a dedicated Spanish Speaking Customer Service Representative for our Client's Logistics & Delivery Service Department. This position offers a unique opportunity to relocate to Greece and be part of a dynamic team managing customer support for logistics and delivery operations.
In this role, you will provide exceptional service to Spanish-speaking customers, assisting with inquiries related to shipping, delivery status, and problem resolution. Your communication skills and customer-oriented approach will be essential in ensuring smooth logistics processes and customer satisfaction.
Responsibilities
- Provide high-quality customer service in Spanish regarding logistics and delivery inquiries
- Assist customers with tracking shipments, delivery schedules, and resolving delivery issues
- Coordinate with internal teams and external partners to address customer concerns promptly
- Document all customer interaction...