Job Description
Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Automotive Customer Advisor. This role is designed for individuals who enjoy working in the automotive sector and are eager to provide excellent service to Spanish-speaking customers.
Responsibilities
- Provide top-notch support to Spanish-speaking customers through live chat, email, and phone communications.
- Address customer inquiries related to automotive products, services, and technical support with expertise.
- Promote product features and benefits to enhance the customer experience and drive satisfaction.
- Gather and analyze customer feedback to optimize service quality and offerings.
- Engage with internal teams to resolve customer issues promptly and efficiently.
- Keep abreast of industry trends and new automotive developments to provide informed advice to customers.
- Record customer interactions accurately in the CRM s...