Job Description
Mercier Consultancy MD is seeking talented Spanish‑Speaking Customer Experts to join our team supporting a reputable car company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, assisting them with inquiries related to automotive products, services, and after‑sales support.
Responsibilities
- Provide professional and courteous customer support to Spanish-speaking customers via phone, email, and chat regarding car products, services, and maintenance
- Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and effectively
- Maintain accurate records of customer interactions and case resolutions within the CRM system
- Collaborate with sales, service, and technical teams to ensure high customer satisfaction
- Stay informed about the latest car models, features, and company policies to provide precise assistance
- Prov...