Job Description
Mercier Consultancy MD is seeking talented Spanish-Speaking Customer Experts to join our team supporting a leading technology company in Greece. This position offers the opportunity to deliver outstanding customer service to Spanish-speaking clients, assisting them with inquiries related to innovative tech products and solutions.
Key Responsibilities
- Provide professional and friendly support to Spanish-speaking customers via phone, email, and chat regarding technology products, services, and troubleshooting.
- Assist customers with technical issues, product information, and service requests accurately and efficiently.
- Maintain precise records of customer interactions using CRM systems.
- Collaborate with internal teams to resolve complex customer issues and improve service quality.
- Stay updated on the latest technology trends, company offerings, and policies to provide accurate information.
- Contribute ideas and feedbac...