Job Description
Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish-Speaking Customer Experts to join our team supporting a prominent airline in Greece. This role involves delivering exceptional customer service to Spanish-speaking travelers, ensuring a seamless and positive travel experience. Paid relocation to Greece is provided for the right candidates.
Key Responsibilities
- Provide excellent customer support to Spanish-speaking airline customers through phone, email, and chat regarding bookings, flight information, and travel inquiries.
- Assist passengers with reservations, ticket changes, cancellations, and other travel-related services efficiently.
- Handle customer complaints and queries promptly while maintaining a professional and empathetic approach.
- Maintain detailed and accurate records of customer interactions using CRM systems.
- Collaborate with internal teams to resolve complex customer issues and im...