Job Description
Mercier Consultancy MD is excited to offer an excellent opportunity for Spanish-Speaking Customer Experts to join our team supporting Dyson in Greece. This role focuses on delivering exceptional customer service to Spanish-speaking customers and includes the benefit of paid relocation to Greece.
Key Responsibilities
- Provide high-quality customer support to Spanish-speaking Dyson customers via phone, email, and chat.
- Assist customers with product information, troubleshooting, and after-sales service.
- Resolve customer inquiries efficiently while maintaining positive customer relationships.
- Record and maintain detailed notes of customer interactions using CRM systems.
- Collaborate with internal teams to ensure excellent service delivery and customer satisfaction.
- Stay updated on Dyson products, policies, and industry trends.
Requirements
- Fluency in Spanish (spoken and written) ...