Job Description
Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Spanish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This opportunity comes with a fully paid relocation package, enabling candidates to experience a new culture while advancing their career in customer service.
Responsibilities
- Provide excellent customer service to Spanish-speaking customers through phone, email, and chat.
- Assist customers with product inquiries, order processing, returns, and general support.
- Resolve customer complaints effectively and efficiently to ensure customer satisfaction.
- Keep accurate records of customer interactions using CRM software.
- Stay updated on company products and services to provide accurate information.
- Collaborate with internal teams to enhance the customer experience.
- Participate in ongoing training sessions to improve product knowledge and customer servi...