Job Description
We are looking for Spanish Speaking Customer Service Representatives to join our team, within the framework of our Diversity, Equity & Inclusion policies and in compliance with Spanish legislation on the employment of people with disabilities.
If you are an empathetic person, a good listener, solution-oriented and a team player, this role could be a great fit for you. In this position, you will act as a Customer Support Advisor for Booking, supporting international travelers and accommodation partners worldwide.
Your role will include:
- Managing customer inquiries related to services, payments and technical matters.
- Providing accurate and professional information via phone and email.
- Acting as an effective mediator between customers and accommodation providers.
- Following established internal processes to ensure high-quality service in all interactions.
Fundamental Requirements and Attributes:
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