Job Description
Patrique Mercier Recruitment FR is committed to connecting talented individuals with thrilling job opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for Social Media. This role is ideal for those who are passionate about customer interaction and social media management, eager to assist Spanish-speaking clients with their inquiries and feedback.
Responsibilities
- Provide outstanding customer support to Spanish-speaking clients through various social media platforms.
- Respond to customer inquiries, comments, and messages in a timely and professional manner.
- Assist customers with product information, order inquiries, and service support.
- Monitor social media channels for customer feedback and engage with the audience to improve brand relationships.
- Collaborate with marketing and communications teams to address customer concerns and enhance overall user experience.
- Document custom...