Job Description
Mercier Consultancy MD is excited to announce a fantastic opportunity for Spanish-speaking professionals to join an Online Streaming Service team in Greece. This role offers paid relocation support, allowing candidates to move comfortably and start a rewarding career in the thriving entertainment industry. As part of the team, you will provide top‑tier customer support to Spanish‑speaking users, helping them enjoy a seamless streaming experience.
Key Responsibilities
- Engage with customers in Spanish, handling inquiries about subscriptions, streaming content, technical support, and account management
- Act as a brand ambassador, delivering exceptional service and fostering customer loyalty
- Resolve technical issues efficiently while maintaining a positive customer experience
- Collaborate with cross-functional teams to provide feedback and improve service offerings
- Maintain accurate records of customer interactions and sol...