Job Description
Mercier Consultancy Group is seeking a dedicated Spanish Speaking Payment Support Specialist to join our team in the thriving FinTech sector. This role offers the exciting chance to work and live in Greece, immersing yourself in a vibrant culture while advancing your career. Living in Greece provides a unique opportunity to experience its rich history, breathtaking landscapes, and warm, welcoming communities, all while developing your professional skills in an inspiring and dynamic environment.
Key Responsibilities
- Assist Spanish-speaking customers with payment-related inquiries
- Resolve issues related to payment processing promptly and effectively
- Guide clients through payment platforms and provide clear instructions
- Maintain accurate documentation of customer interactions and feedback
- Work collaboratively with internal teams to improve payment solutions and customer satisfaction