Job Description
Mercier Consultancy is proud to partner with Riot Games to offer an exciting opportunity for a Spanish-Speaking Support Specialist based in Sofia, Bulgaria, with fully paid relocation. Join a global leader in the gaming industry and help provide exceptional support to Spanish-speaking players worldwide.
In this role, you will deliver top-quality assistance to players, addressing their inquiries and resolving issues to enhance their gaming experience. Your passion for gaming and outstanding communication skills will help build a supportive and engaging player community.
Key Responsibilities
- Provide efficient and professional support to Spanish-speaking players across multiple channels such as email, chat, and social media.
- Investigate and resolve account, gameplay, and technical issues promptly.
- Maintain accurate documentation of player interactions and support cases.
- Collaborate with internal teams to address complex player issues and...