Job Description
Mercier Consultancy MD is seeking talented Spanish‑Speaking Customer Experts to join our team supporting a leading technology company in Greece. This position offers the opportunity to deliver outstanding customer service to Spanish‑speaking clients, assisting them with inquiries related to innovative tech products and solutions.
Key Responsibilities
- Provide professional and friendly support to Spanish‑speaking customers via phone, email, and chat regarding technology products, services, and troubleshooting
- Assist customers with technical issues, product information, and service requests accurately and efficiently
- Maintain precise records of customer interactions using CRM systems
- Collaborate with internal teams to resolve complex customer issues and improve service quality
- Stay updated on the latest technology trends, company offerings, and policies to provide accurate information
- Contribute ideas and feed...